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Why choose Covenco for your Managed Storage needs?
With over 30 years of experience in storage and virtualisation, Covenco brings expertise to your data management challenges. Our cost-effective solutions, 24/7 support from IBM-qualified professionals, and proactive management approach ensure that your storage systems are always optimised and secure.
24/7 Advanced monitoring and expert maintenance
We use cutting-edge tools to keep a vigilant eye on your storage systems. With IBM Storage Insights, you gain access to real-time dashboards that provide at-a-glance information on systems requiring attention. Proactive email alerts directly from your storage arrays ensure immediate awareness of potential issues.
Our IBM-qualified technicians deliver expert maintenance, including regular firmware and security updates, performance optimisation, and capacity planning and management. We support both the latest storage arrays and older systems still in use, ensuring comprehensive coverage for your infrastructure.
Quick problem resolution and comprehensive support services
When issues arise, our team is ready to respond 24/7, with on-call options and weekend support available. We provide swift diagnosis and resolution of storage-related problems, along with seamless ticket management for monitored devices.
Our comprehensive support services include consultation and design architecture, physical installation and implementation, as well as storage implementation covering SAN, VMs, and data movement. We offer full systems management and hosting options tailored to meet your specific needs.
Service levels overview
Choose the Right Storage Solution for Your Business
Our Managed Storage Services offer three distinct service levels to cater to your unique needs. Whether you require basic monitoring or comprehensive support, we have the right solution for you:
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Service Levels
Choose your service plan according to |
Essential
Monitoring |
Proactive
Management |
Comprehensive
Care |
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| Weekly health check and reporting |  |
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| Storage pool size and space utilization | |
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| Firmware and Security Updates | |
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| Security Review | |
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| Basic SAN Monitoring | |
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| Enhanced SAN Monitoring | |
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| Capacity Planning and Optimisation | |
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| Firmware & Security Update Management | |
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| Annual Exec Summary Report | |
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| Comprehensive SAN Support | |
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| Technical Account Manager (TAM) | |
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| Request information | Request information | Request information |
Why choose Covenco?
By partnering with Covenco, you gain access to unparalleled expertise in storage and virtualisation. Our solutions are designed to give you peace of mind while ensuring you maintain full control and sovereignty over your data. Whether operated within your own data centre or through our hosting options, your information remains secure and accessible.
With Covenco’s Managed Storage Services, you can rely on protected and readily available data without the hassle of day-to-day management. Let us take care of your storage needs so you can focus on driving your business forward.
Covenco also has:
- ISO27001 accreditation: Ensuring the highest standards of data security
- Extensive hardware inventory: Access to over 40,000 enterprise computer hardware products for quick replacements and upgrades
- Multi-vendor expertise: Support for IBM, Dell EMC, NetApp, and other major storage vendors
- Integration with data protection solutions: Seamless integration with Veeam, IBM Spectrum Protect, and other leading backup and recovery tools
Request a Consultation
Request a free consultation to evaluate your storage needs and find the ideal service level.
Related Resources
Related storage pages, datasheets, and case studies from Covenco
