INTRODUCTION

Traditional Disaster Recovery Solutions

With over 20 years of experience in Disaster Recovery, we understand that not all businesses are in the position to move to purely cloud-based DR services, and when evaluating disaster recovery options, traditional DR offerings should not be overlooked.

That’s where we step in, Covenco is on hand to provide traditional or on-site disaster recovery solutions including Ship-to-site, Dedicated Recovery, Relocatable/Mobile, and Fixed site.

SHIP-TO-SITE

Essential infrastructure shipped straight to your designated premises.

Employ Covenco’s Ship-to-Site Recovery solution in the event of a disaster and our team of technical specialists will install replacement IT infrastructure at your designated site.

This service is typically deployed in the event of a technical disaster where your servers may be unable to function but the computing environment itself remains largely unaffected. It is also highly effective for clients with multiple sites, one or more of which could be designated as a recovery location.

  • Delivery, installation, and configuration of alternate IT equipment to a designated recovery location
  • Up to 13 weeks’ invocation period (with no additional charges)
  • Our disaster recovery specialists will remain on site until your systems are restored and stable
  • Annual test/rehearsal of the disaster recovery solution
  • Guaranteed pre-determined response times
  • Documented Test and Restore procedures

DEDICATED RECOVERY

Fast and reliable, dedicated disaster recovery.

Dedicated recovery is a premium disaster recovery solution that bridges the gap between traditional shared solutions and high availability

The Dedicated Disaster Recovery service is designed for businesses requiring faster recovery time objectives (RTO) and an absolute guarantee that recovery infrastructure will be available, even in the event of multiple simultaneous invocations.

Disaster Recovery equipment is allocated to a client on a 1:1 basis, i.e. their recovery environment mirrors their production environment and all equipment is for their exclusive use. The DR equipment can be permanently installed at a customer’s location, or at a Covenco recovery centre and is available for them to test/restore to 24/7/365.

This premium solution guarantees that the customer will have use of the contracted DR equipment should they invoke the service:

  • No Syndicated ‘Slot Count’ contention. Eliminates any concerns that a suitable DR server will be available at a time of disaster (especially worrying in a multiple invocation situation where DR companies are not contractually bound to actually provide the service)
  • No concerns regarding how long the DR equipment will take to arrive on site following a disaster
  • Includes onsite technical assistance in a disaster situation
  • Onsite DR testing by Covenco 365’s highly experienced technical team
  • Customer may choose to effect a full scratch restore onto the DR servers as and when it desires (every week, every month, every quarter etc.) irrespective of any formal DR testing arrangements
  • Customer may choose to use the machine to conduct Dev Testing/Patch upgrade testing
  • Hardware maintenance of the DR estate is included

As standard the Covenco Dedicated Recovery robust solution provides:

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Provision of identical or functionally equivalent IT equipment with no additional software licensing required

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Permanently installed at your site or allocated to you at a Covenco Recovery Centre, for your sole use

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Annual test/rehearsal of the solution

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Hardware maintenance

MOBILE RECOVERY

Problems with your computer room? Suffered a power outage?

Covenco will deliver a fully equipped mobile computer room with all necessary systems to enable you to deploy your backup media and re-establish operations, with minimum downtime. To ensure maximum efficiency this solution is rehearsed and tested annually.

As standard the Covenco Mobile Recovery solution provides:

  • Positioned at your designated recovery location
  • Up to a 1000KVA generator available in the event of major power failure
  • Air conditioned, self-contained mobile computer room with inbuilt power generator
  • Pre-configured IT equipment installed
  • Power connections available for connectivity to site
  • Built in patch panel available for LAN connectivity

FIXED SITE RECOVERY

Your business, our equipment, our Disaster Recovery centre = You, fully operational.

If your business site is disabled for any reason, Covenco will rebuild your server configurations using our equipment at one of our Disaster Recovery centres and our skilled DR specialists will assist your IT team to ensure your business remains fully operational.

What’s included in the Covenco Fixed-Site Recovery Service:

  • Appropriate equipment assigned for your use at a designated Covenco DR Centre
  • Equipment available to commence restoration of backup media within 4 hours
  • Up to 13 weeks’ invocation period (with no additional charges)
  • Annual test/rehearsal of the disaster recovery solution

Related Resources

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