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IBM SUPPORT
Experience a new era of reliability and efficiency for your IBM Power Servers and IBM Storage products with Covenco’s unparalleled support services. As an IBM Gold Business Partner with 34 years of experience, Covenco is dedicated to optimising your IBM infrastructure, ensuring your business operates at its peak potential.
Covenco's engineer and technicians are best placed to help with any support requirements you might have. For immediate help and support, contact us today. Email: [email protected] or call: 0845 2070 999
SUPPORTING YOUR IBM SYSTEMS
In the event of requiring immediate support with your IBM Power or Storage infrastructure, we encourage you to reach out to our dedicated support hotline without delay.
Call: 0845 2070 999 or email: [email protected].
Our expert team is primed to swiftly address your concerns and provide the necessary guidance to navigate through any challenges you might be facing with your IBM systems.
Rest assured, our commitment to resolving issues promptly and effectively is paramount, ensuring minimal disruptions to your operations. Your urgent support needs are our priority, and we stand ready to assist you 24/7.
UNLOCK THE FULL POTENTIAL OF YOUR IBM INFRASTRUCTURE
Installation and Configuration: Get your IBM products up and running smoothly with our expert installation and configuration services.
Maintenance and Monitoring: Prevent potential issues through regular maintenance and monitoring, ensuring your systems operate at peak efficiency.
Troubleshooting and Repairs: Our skilled technicians swiftly diagnose and resolve issues, minimising disruptions to your operations.
Upgrades and Migrations: Seamlessly transition to newer IBM solutions with our upgrade and migration support, minimising the impact on your business.
Consultation and Optimization: Leverage our expertise to optimise your storage infrastructure, improving performance, scalability, and cost-effectiveness.
Don’t let support issues hold you back. Choose Covenco as your trusted partner for IBM support, and experience unparalleled reliability, expertise, and personalised solutions. Reach out to us today to discuss how we can elevate your IT infrastructure to new heights.
UNLOCK THE POWER OR SEAMLESS IBM STORAGE SUPPORT
Expertise That Matters: Our certified technicians boast extensive experience in handling a diverse range of IBM products. From legacy systems to the latest innovations, we’ve got you covered.
Tailored Solutions: At Covenco, we understand that every business is unique. Our support services are customised to suit your specific requirements, ensuring you receive the most efficient and cost-effective solutions.
24/7 Availability: Technical glitches can strike at any moment. With Covenco’s round-the-clock support, you can rest easy knowing that our experts are ready to assist you, regardless of the time.
Rapid Response Times: We know that downtime is not an option. Our swift response times and proactive approach mean that issues are identified and resolved before they impact your operations.
Genuine IBM Parts: Don’t compromise on quality. Our support services include genuine IBM parts, guaranteeing the longevity and optimal performance of your IBM products.
Global Reach, Local Touch: With a global presence and local service centers, we offer convenient access to our support services, no matter where you’re located.
HOW IT WORKS
Introducing our versatile contract options, offering flexible tokens equivalent to a ¼ day (2 hours) each, designed to swiftly address concerns within your IBM environments. These tokens empower you to efficiently tackle various issues, spanning performance assessments, job schedule verifications, error rectifications, support call initiation with maintenance, on-site collaboration with IBM engineers, backup procedures, scripting, and general system tasks. Furthermore, we extend proactive services encompassing routine system checks or comprehensive system monitoring on a weekly or monthly basis, essential for upholding your environment’s dependability.
Your tokens serve as a valuable resource, redeemable for on-site assistance in critical tasks such as OS upgrades and PTF updates, right where your resources demand support. Our contracts start from a minimum of £5,000, with an adaptable structure allowing you to procure tokens in convenient blocks, perfectly tailored to your anticipated requirements.
IBM SERVER SUPPORT
Our team of seasoned experts is well-versed in handling a wide range of IBM Power Systems, from legacy AS/400, Power i, and Power 7 through Power 8 and Power 9 to the latest generation Power 10. Whether you need assistance with installation, configuration, maintenance, troubleshooting, or upgrades, we have the expertise to ensure your IBM Power Systems operate at peak performance.
Our commitment to rapid response times and comprehensive solutions means that your server-related issues are resolved swiftly, minimizing potential disruptions to your business operations. Trust us to keep your IBM Systems running smoothly and efficiently, so you can focus on driving your business forward.
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