Supporting your IBM Power Systems Environment
Covenco has been at the forefront of IBM POWER systems for over three decades. Over the past ten years, IBM’s Power Systems (AiX, IBM i, iSeries, AS400) have become increasingly niche. The Power Systems Servers are fantastic products and still the cornerstone of thousands of UK corporations, but the skills to support these environments are diminishing.
In response to client requests and to counter these issues, Covenco can offer flexible, token-based support to act as an escalation – a 3rd line team – with deep expertise to augment your in-house resources. Our broad-skilled technical team become your resources when you need them most.
HOW IT WORKS
Token based support for your IBM Power Systems infrastructure
The contracts offer flexible tokens consisting of a ¼ day (2hrs) per token that can be used to respond to problems within your IBM POWER environments. Issues can include investigating performance concerns, checking job schedules, fixing system errors, raising support calls with maintenance, accompanying IBM engineers on site, backup routines, scripting and general system tasks. Proactive work includes weekly or monthly system checks or complete system monitoring, which can be vital to your environment’s reliability.
Tokens are redeemable for site work where your resources need support – such as OS upgrades and PTF updates. Contracts start from as little as £5,000, and their flexibility means you buy tokens in blocks to suit your likely needs.
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