Introduction

What is our Token based support?

Imagine a system where pre-paid tokens empower your organisation to access a spectrum of IT support services. That’s the essence of Covenco’s token-based approach. You purchase a defined pool of tokens upfront, each representing a specific duration of support time (e.g., 1 hour).

This eliminates the time-consuming burden of requesting quotes and navigating lengthy approvals. Covenco empowers you to react swiftly to IT challenges, minimising disruption and ensuring business continuity.

Benefits of Token Based Support

Our versatile tokens unlock a comprehensive suite of IT support services, meticulously designed to address the diverse needs of your organisation:

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Pay only for the support you need

Purchase tokens in advance, then redeem them for the specific services you require. No more overspending on inflexible contracts.

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Access specialist expertise

Our team is highly skilled in various areas, including; IBM Power Servers, Operating Systems & High Availability (HA) & Disaster Recovery (DR) solutions.

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Predictable costs

Budgeting is easier with a clear understanding of your support expenses.

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Enhanced flexibility

Use tokens for various services, whenever you need them.

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Regular patch upgrades

Ensure your systems are always up-to-date with the latest security patches.

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Health checks & optimisation

Maintain optimal system performance through regular health checks and adjustments.

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Continuous penetration testing

We relentlessly test your defences to identify and address vulnerabilities before they can be exploited.

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On-Site collaboration

For intricate tasks leverage the expertise of our highly skilled engineers who will work directly with your team on-site.

Contact us today

Contact Covenco today to discover how our innovative token-based support system can streamline your IT operations, empower your team, and liberate you to focus on your core business objectives.

Take control of your IT support, fill out our support form below for one of our IT experts to get in touch with you.

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