Introduction
What is our Token based support?
Imagine a system where pre-paid tokens empower your organisation to access a spectrum of IT support services. That’s the essence of Covenco’s token-based approach. You purchase a defined pool of tokens upfront, each representing a specific duration of support time (e.g., 1 hour).
This eliminates the time-consuming burden of requesting quotes and navigating lengthy approvals. Covenco empowers you to react swiftly to IT challenges, minimising disruption and ensuring business continuity.
Benefits of Token Based Support
Our versatile tokens unlock a comprehensive suite of IT support services, meticulously designed to address the diverse needs of your organisation:
Pay only for the support you need
Purchase tokens in advance, then redeem them for the specific services you require. No more overspending on inflexible contracts.
Access specialist expertise
Our team is highly skilled in various areas, including; IBM Power Servers, Operating Systems & High Availability (HA) & Disaster Recovery (DR) solutions.
Predictable costs
Budgeting is easier with a clear understanding of your support expenses.
Enhanced flexibility
Use tokens for various services, whenever you need them.
Regular patch upgrades
Ensure your systems are always up-to-date with the latest security patches.
Health checks & optimisation
Maintain optimal system performance through regular health checks and adjustments.
Continuous penetration testing
We relentlessly test your defences to identify and address vulnerabilities before they can be exploited.
On-Site collaboration
For intricate tasks leverage the expertise of our highly skilled engineers who will work directly with your team on-site.
Contact us today
Contact Covenco today to discover how our innovative token-based support system can streamline your IT operations, empower your team, and liberate you to focus on your core business objectives.
Take control of your IT support, fill out our support form below for one of our IT experts to get in touch with you.
Speak to one of our IT experts
Find out how you can increase your support and reduce your costs with our Token Based Support services.
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