Ransomware Recovery Service

Ransomware protection services

Recover your valuable data quickly following a ransomware attack with Covenco. We understand how devastating a successful ransomware attack can be. That’s why we handle them as a top priority to facilitate recovery efforts and mitigate further risk.

When a customer calls on the Covenco Ransomware Recovery Service, our team responds with immediate round-the-clock virtual and physical assistance. We can deliver a boots-on-the-ground technical team, plus mobile ship-to-site hardware to assist your recovery efforts.

We help reduce downtime to a minimum and restore your valuable data.

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The Covenco Ransomware Recovery Service helps customers before, during, and after a ransomware attack.

Certified experts on hand 24/7; 365 days a year, working as a part of your team. We will support your business in response to any cyber-attack.

Expert advice and guidance covering technical remediation, incident management, risk, and business continuity during any incident.

Early and rapid incident resolution to prevent data loss from any compromised systems.

Dramatically reduce the time and cost impacts of an incident.

Complete containment of threats to prevent them from spreading and doing further damage.

Meet your regulatory compliance requirements.

The Covenco Five-Step Recovery Sequence

1. Determine the scale of an attack

Once an attack is detected, determining its blast radius is vital so that you can mitigate damage and recovery can begin. Covenco deploys ransomware monitoring and investigation tools from our partners that help detect ransomware and determine the severity of the breach.

2. Assessment and Containment

Covenco will work to confirm the attack’s status, impact, and scale. We then mobilise our ship-to-site hardware to establish a quarantine environment at your location or within our data centre.

Once it is clear which systems and data have been affected, we prioritise recovery based on the established plan. Doing this will allow those systems and data to be recovered quickly and per the business needs.

3. Isolate infected systems

Systems suspected or confirmed to be infected with ransomware must be isolated in the first instance. This can be done by disconnecting all hardware from the network, preventing the ransomware from spreading to other systems across your environment.

4. Containment, eradication, and recovery

Covenco will initiate a deployment of our engineers and technicians to help customers recover from an attack. We put ‘boots on the ground’ to deliver an entirely clean set of hardware for your recovery and configure the systems ready for the recovery process.

5. Notify Stakeholders

All stakeholders should be notified of the ransomware attack at the earliest opportunity to start executing their parts of the recovery plan.

The Covenco Guide to Ransomware Protection and Recovery

Download this essential guide to learn how to recover from a Ransomware Attack. This guide includes critical information for IT managers about the phases of an attack, how to spot the warning signs early and how to recover both quickly and effectively.

Get your free download

Frequently Asked Questions

How are ransomware attacks performed?

Ransomware attacks can be performed in many ways, but typically damaged code enters the system of the host via an attached file that has been disguised to be legitimate. A great example of this is phishing emails that include suspicious links.

How does ransomware spread?

When a user has opened a malicious attachment from a ransomware email, the ransomware email runs a program that locks the system. The code is then able to spread until the user can unlock their system, which can only happen when the data has been decrypted.

How does ransomware work?
Ransomware is a type of malware that either locks the operating system or server, or encrypts existing data. The attackers pressure their victims by stating that the data will only be released and made accessible after a specific ransom is paid.

Why use professional ransomware response?

There are many benefits to outsourcing your ransomware response duties, including:

Reducing any downtime experienced;
Ensuring legal compliance;
Freeing up internal resource for other areas;
Protecting data, through data integrity and security.

Investing in ransomware response resources helps to bulletproof your business from cyber criminals, protecting yours and your customers’ data in the process.